Manufacturer Warranty Guide
A good warranty will make you feel a little more secure with your projector purchase. Every manufacturer has their own specific warranty* offerings. There are many similarities , but there are also a few differences that set them apart. We have compiled a chart for quick reference of the basics of the warranty programs of our vendors. Projector People also offers manufacturer extended warranties on select brands and models. Keep in mind that these are fast and easy answers. For more detailed information, contact one of our sales representatives, or follow the links provided to manufacturer site.
Manufacturer (external link) | Projector Warranty * | Lamp Warranty ** (non-replacement) | DOA Policy | Replacement Policy | Optical Engine |
---|---|---|---|---|---|
Ask Proxima | 3 years | 90 days or 500 hours*** | 30 days | 1 year (with exceptions) | n/a |
BenQ | 3 years | 90 days or 500 hours*** | 30 days | 1 year | n/a |
Casio | 3 years | 90 days | 30 days | n/a | n/a |
Epson | 2 years | 90 days | 30 days | 2 years | n/a |
Hitachi | 3 years or 2500 hours**** | 90 days or 180 hours*** | 30 days | None (provides free loaner) | 2500 hour |
InFocus | 2 years / 1 year HT | 90 days or 500 hours*** | 15 days | 1 year (except RP series) | n/a |
Mitsubishi | 3 years/2 years select HT units | 90 days or 300 hours*** (1 year/1000 hours on select units) | 30 days | 3 years (ERA program) | 10,000 on select DLP® |
NEC | 2 years/3 years on select business units. | 90 days or 300 hours*** ( 1 year 1000 hours on select units) | 30 days | 2 years (with exceptions) | 2500 hour |
Optoma | 2 years / 1 year on select business units(zero dead pixel policy on HT units) | 90 days | 30 days | None | n/a |
Panasonic | 3 years or 2000 hours / 1 year home theater products | 90 days | 30 days | None | 2000 hour |
Sanyo | 3 years | 90 days | Repair Only | None | n/a |
Sharp | 3 years | 90 days | 30 days | None | n/a |
Sony | 2 years | 90 days | Repair Only | None | n/a |
Toshiba | 2 years | 90 days | 30 days | None | n/a |
* Shorter or longer warranties may exist on select units, including B-stock and remanufactured skus. See product specifications, or ask a Projector Expert for more information.
** Lamp warranty begins at date of purchase of projector. Replacement lamp warranty may be different.
*** Whichever comes first.
**** Warranty valid for 40 hours per week of usage.
Use our search by feature page to find a projector with the warranty you need.